Feedback Frenzy

It’s not just that every business transaction seems to come with some sort of feedback request, which is mildly annoying in itself. But the surveys themselves tend to be time hogs, as though we are all retired people with nothing to do all day but provide free market research. (Not that retired people necessarily want to answer four-page questionnaires, either.) I would like to be paid for my careful, extensive analysis of products or services, thank you very much!

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Jen Sorensen is a nationally-published political cartoonist. She is a 2017 Pulitzer Finalist and recipient of the 2014 Herblock Prize and a 2013 Robert F. Kennedy Journalism Award.



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